How do I pay for a Zukazo product purchase?

Zukazo offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Zukazo 's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking, Gift Card, Cash on Delivery and Wallet to make your purchase.

Zukazo also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India.

Whenever you book for a service in Zukazo, 25% of the total amount of the service will be deducted as an advance payment and the remaining payment can be paid on completion of service. The balance amount can be paid either in cash or using a debit/credit card. However, the advance payment has to be made by using debit/credit card or via internet banking. 

Are there any hidden charges (GST) when I make a purchase on Zukazo?

There are NO hidden charges when you make a purchase on Zukazo. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. 

What is Cash on Delivery?

If you are not comfortable making an online payment on Zukazo.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

The maximum order value for Cash on Delivery (C-o-D) payment is INR 50,000 . It is strictly a cash-only payment method. Gift Cards or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.


How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India.

Credit Card

We accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.

Debit Card

We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.


Is it safe to use my credit/debit card on Zukazo?

Your online transaction on Zukazo is secure with the highest levels of transaction security currently available on the Internet. Zukazo uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.  All credit card and debit card payments on Zukazo are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.


What steps does Zukazo take to prevent card fraud?

Zukazo realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team. 

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.


Can I use my bank's Internet Banking feature to make a payment?

Yes. Zukazo offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.

We accept payment through Internet Banking from all the major Indian Banks.